Email support@nudgeforsleep.com. Tell us what happened and, if you can, roughly when, and which phone and watch you use.
Open Nudge on the watch once so it is installed, then in the app go to Settings and tap Test your watch. Wear the watch snugly with wrist detection on, keep your phone nearby with Bluetooth on, and check Haptic Alerts are on in the watch's Settings, Sounds & Haptics.
No watch? Answer No to the watch question in setup and your phone will nudge you instead. Keep it on the mattress or in a pocket so you can feel it.
Open the night's report, play the clip and tap Not snoring. It comes out of your counts and Nudge learns from it. Tapping Snoring on real snoring helps too.
One plan covers you both. In the app, tap Invite your partner and send them the code. Their phone plays Hush when yours hears snoring. The phones only share on and off signals, never audio.
Nudge is free for 7 days, then $29.99 a year or $4.99 a month for both of you. Subscriptions are billed and managed by Apple: to cancel, open Settings on your iPhone, tap your name, then Subscriptions. For a refund, visit reportaproblem.apple.com.
Recordings stay on your phone. Nudge has no account and never uploads audio. See the privacy policy for the details.
Nudge is not a medical device. If you snore loudly most nights, or someone has noticed pauses in your breathing, talk to a doctor.